Terms of service.

These terms are a contract between OctoSwim and the swim school that opens an account. By creating an account you agree to them on behalf of your school. Parents and teachers using the platform are covered by the arrangement between us and the school.

OctoSwim provides software for running a swim school: bookings, scheduling, registers, payments, progress tracking, and communications. We aim for the service to be available continuously, but we don't guarantee uninterrupted operation and may perform maintenance with reasonable notice.

As a school using OctoSwim, you agree to:

• Provide accurate information and keep your account credentials secure.
• Obtain appropriate consent from parents for the data you put into the platform, including medical and SEND information.
• Use the platform lawfully - including consumer, safeguarding, and data protection law that applies to your school.
• Not resell, scrape, reverse-engineer, or abuse the service.

Your subscription is £20 per month including up to 50 active swimmers, then £0.40 per active swimmer per month above that. Fees are billed monthly in advance and may change with 30 days' notice.

Payments from parents are processed by Stripe into your own connected Stripe account. OctoSwim takes no percentage of these transactions. Stripe's own terms and card fees apply to your connected account.

New schools get a 14-day free trial with all features enabled and no payment method required. If you do nothing, the trial expires and nothing is charged.

You may cancel your subscription at any time from Settings; cancellation takes effect at the end of the paid period. Your data remains exportable for 90 days after cancellation.

Your school's data belongs to your school. We process it as described in our Privacy Policy and only to provide the service. You can export it in full, as CSV, at any time.

We provide the service with reasonable skill and care. To the extent the law allows, our total liability in any 12-month period is limited to the fees you paid us in that period, and we are not liable for indirect losses such as lost profits.

Nothing in these terms limits liability that cannot lawfully be limited, including for fraud or for death or personal injury caused by negligence.

We may suspend or terminate accounts that break these terms, create security risk, or fail to pay, giving notice where reasonable. You keep the right to export your data for 90 days except in cases of serious abuse.

These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction. If we update these terms materially, we'll email account holders 30 days before the changes take effect.